At YOGA ON THE ROOF BY 3E studio, we offer refunds based on the following criteria:
Class Reservations: Refunds for class reservations are available if canceled up to 24 hours before the scheduled class start time.
Workshop and Special Event Reservations: Full refunds are granted for workshop and special event reservations canceled at least 48 hours before the event start time. Cancellations made within 48 hours may be eligible for a refund only if we can fill your spot from the waitlist.
Private Sessions: To receive a refund for private sessions, cancellations should be made at least 24 hours in advance. Failure to do so may result in the session being charged in full.
No-Show Policy: If you do not attend a class, workshop, or private session without prior cancellation, it will be considered a “no-show,” and you may incur a fee equal to a single class or session charge.
Refunds will be processed through the original payment method. Please allow for a reasonable processing time.
At YOGA ON THE ROOF BY 3E studio, we have established the following cancellation policies to ensure a smooth experience for all our clients:
Class Reservations:
Workshop and Special Event Reservations:
Private Sessions:
No-Show Policy: If you do not attend a class, workshop, or private session without prior cancellation, it will be considered a “no-show.” No-shows may result in the loss of the class or session and a fee equal to a single class or session charge.
How to Cancel: You can cancel your reservation through our online booking system, by contacting us via phone at +65 9297 2122, or by sending an email to contact@yogaonroof.com.
Exceptions: In exceptional cases, such as documented medical emergencies, we may consider waiving the cancellation policy. Please reach out to us as soon as possible if you encounter such a situation.
YOGA ON THE ROOF BY 3E studio reserves the right to modify this cancellation policy as needed. Any changes will be communicated to our clients through our website and email notifications.
You can cancel your class reservation through one of the following methods:
You may cancel your class reservation up to 24 hours before the scheduled class start time without incurring any charges.
Workshop and special event reservations must be canceled at least 48 hours prior to the event start time to receive a full refund. Cancellations made within 48 hours of the event start time may not be eligible for a refund unless we are able to fill your spot from the waitlist.
To cancel a Private Session reservation, please make the cancellation at least 24 hours in advance. Failure to do so may result in the session being charged in full.
If you do not attend without prior cancellation, it will be considered a “no-show,” and it may result in the loss of the class or session and a fee equal to a single class or session charge.
In exceptional cases, such as documented medical emergencies, we may consider waiving the cancellation policy. Please reach out to us as soon as possible if you encounter such a situation.
Yes, YOGA ON THE ROOF BY 3E studio reserves the right to modify this cancellation policy as needed. Any changes will be communicated to our clients through our website and email notifications.
